Management paradigm in healthcare

In a recent consulting assignment to help a doctor build a new hospital, I was shocked when he said that in his plan HR has no role. He has engaged specialty consultants and each one will recruit their own staff for their own Department! He was unable to understand the basics of people, process and technology optimization.

I am just amazed at the lack of basic management skills in Healthcare. The more I find out the more it surprises me. Sometimes I wonder how I internalized these management concepts! I guess the general management program from IIMB gave me the power that others in healthcare just lack. Or maybe it came the hard way of stumbling and falling and then again getting up and learning to walk. I probably learnt part of it thru project management in IT. My enlightenment basically happened on the street. Now I intend to plough it back into improving the basic healthcare management.